Comments/Complaints

GTS is committed to being responsive to passengers issues with our services. We encourage your complaints, comments, and recommendations as it helps us provide the best public transportation service that we can. All complaints, comments, and recommendations will be handled in a timely and efficient manner.

There are several different ways to submit comments:

By mail:
Grundy Transit System
Attn: Transit Director
245 N IL Route 47
Morris, IL 60450

By phone: 
Transit Director, Amanda Olvera
(815) 941-6769

By email:
gts@grundycountyil.gov